FTC Course Outline

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This outline acts as a guide only and can be changed to suit your specific requirements


MODULE 2 - MICROSOFT OUTLOOK BASICS II

SYNOPSIS:
This course covers basic Outlook components. The student will learn how to manage contacts, and work with tasks. The student will also learn how to use the Journal, Notes, and online Help.

PREREQUISITES:
Users who are familiar with Windows 2000/XP and want to learn more about Outlook components.

OBJECTIVES:

l Managing Contacts
l Working with Tasks
l Using the Journal
l Using Notes
l Online Help

DURATION:
Half Day

THIS MODULE INCLUDES:

Managing Contacts
Using Contacts, AutoName, and AutoAddress; adding, editing, dialing, sending messages to, establishing meetings with, assigning a task to, and deleting contacts; adding same company contacts; changing the Contacts view; printing contacts information.

Working with Tasks
Using, adding, editing, sorting/reordering, and deleting tasks; marking tasks as complete; assigning tasks to a user; indicating task progress; changing the tasks view; printing tasks information.

Using the Journal
Using the Journal; adding, viewing, opening, printing, and deleting Journal entries; setting Journal to record; changing the Journal views.

Using Notes
Using, creating, opening, printing, and deleting notes; assigning note colors; changing the notes view.

Using Online Help
Using online Help, Help Contents, the Help Index, and Help Find; viewing ScreenTips.

 

Call +44 (0) 1438 749415 for further information