FTC Course Outline

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This outline acts as a guide only and can be changed to suit your specific requirements


MODULE 3 - WORKING WITH OUTLOOK MESSAGES

SYNOPSIS:
This course covers working with Outlook messages. The student will learn how to use Outlook message windows and features and the address book. The student will also learn how to work with messages, insert message components, and format Outlook messages.

PREREQUISITES:
Users who are familiar with Windows 2000/XP and want to learn more about Outlook components.

OBJECTIVES:

l Using Message Windows
l Using the Address Book
l Working with Messages
l Inserting Message Components
l Formatting Outlook Messages
l Using Outlook Messaging Features

DURATION:
Half Day

THIS MODULE INCLUDES:

Using Message Windows
Opening a message window; displaying and hiding fields, toolbars and rulers; flagging and addressing messages; changing message window views; using the navigation buttons.

Using the Address Book
Using opening, deleting names from and selecting the address book; selecting an address; adding to the personal address book; setting address book options; finding an address book entry; viewing entry properties.

Working with Messages
Finding and replacing text; setting message options; correcting errors as you type; checking spelling and grammar and word count; using the thesaurus; creating an AutoSignature; saving a message.

Inserting Message Components
Inserting breaks, an AutoText entry, a symbol, a comment, a table, a picture and a file; saving a file attachment.

Formatting Outlook Messages
Formatting Outlook messages, applying styles, changing the font and font size, modifying character formats, aligning paragraphs, creating a bulleted and numbered list.

Using Outlook Messaging Features
Setting message tracking options, viewing tracking notification and message delivery status, recalling messages, creating message templates and messages from templates, deleting message templates, using remote mail and the remote mail toolbar.

 

Call +44 (0) 1438 749415 for further information