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Management

Being results orientated, we believe that when people are having fun during the learning process, this leads to the creation of great results.   This applies to all training and here is a selection of the courses we offer around personal and professional development.  They are a guide and can be formed and moulded into a programme to suit your needs.

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Below is a summary of the general courses we offer with half-day workshops also being available in most cases.  Full course outlines are available on request and can be tailored to meet your specific objectives.

Management & Personal Development
(Soft Skills)
 
Management Courses
   
bullet Agenda and Minute Taking Workshop
bullet Business Letter Writing
bulet Communication Skills for Everyone
bullet Conflict Management
bullet Consultative Sales 1:1 Coaching
bullet Core Management Skills (modular)
bullet Developing Assertiveness Techniques
bullet Disciplinary Interviewing Techniques
bullet Effective Manager (The) (two days)
bullet How to give Exceptional Customer Service
bullet Influencing and Negotiating Skills
bullet Intepersonal Skills for Managers
bullet Leadership Qualities
bullet Managing Meetings
bullet Managing Stress
bullet Motivation and Deligation
bullet Performance Appraisal Skills
bullet Planning and Prioritising
bullet Powerful Presentation Skills
bullet Problem Solving and Creative Thinking
bullet Project Management
bullet Recruitment and Selection
bullet Report Writing Techniques
bullet Selling Skills (Basic to Advanced)
bullet Selling Skills (Retail)
bullet Selling Skills (Telemarketing)
bullet Supervising and Delegating
bullet Team Building and Teamwork
bullet Telephone Techniques
bullet Time Management
bullet Touch Typing Skills
bullet Train the Trainer (two days)

 
Project Management Specific
   
bullet Achieving Excellence in Poject Management
bullet Introduction to Effective Project Management
bulet Poject Management using microsoft Project
bullet Providing Administrative Support for Projects and Project Managers
bullet Tools & Techniques to plan organise and control projects

 
Sales Performance & Management Specific
   
bullet Account Development
bullet Business Planning – sales strategy
bulet Outsourcing
bullet Revenue Growth
bullet Sales & Opportunity Coaching (including large complex sales)
bullet Sales Acceleration
bullet Sales Management
bullet Sales Methods – commodity to solution
bullet Sales Processes and Procedures
bullet Sales Start ups
bullet Sales Team Management
bullet Sales Team Performance
bullet Sales Training – meetings, business reviews


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